People are one of the main reasons for our success at Timpson. The way we do things is based on what we call 'upside down management'. Our customers and then our branch staff are the most important people to the business. They are then supported by the rest of the team.

You can read more about this in John's book, 'Upside Down Management'

There is an excellent field based support structure so our branch staff should never feel on their own.

John Timpson
Managing Director
john.timpson@timpson.com

James Timpson
Managing Director
james.timpson@timpson.com

Perry Watkins
Operations Director
perry.watkins@timpson.com

Tony Sharpe
Position
tony.sharpe@timpson.com

Lee Nicholls
Regional Manager
lee.nicholls@timpson.com

Alex Barrett
Regional Manager
alex.barrett@timpson.com

Paresh Majithia
Finance Director
paresh.majithia@timpson.com

Tina Smith
Managing Director
Non Core Business
tina.smith@timpson.com

Tricia Davies
Head of Property
tricia.davies@timpson.com

Sally Eve
Head of Buying
sally.eve@timpson.com

Peter Harris
Head of Training
peter.harris@timpson.com

Gouy Hamilton-Fisher
Head of People Support
gouy.hamilton-fisher@timpson.com

Mike Donoghue
Customer Care Champion
mike.donoghue@timpson.com

Anthony Horsfield
Head of Development
anthony.horsfield@timpson.com